Tests @ Home
Assess & monitor your health from the comfort of your home.
FAQs

7 Questions

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  • How does home sample collection work?
  • If you have booked for a full body check-up, you will receive details about the Phlebotomist within 12 hours before your appointment. Once the samples are collected, please visit the center to complete the remaining tests. If you have signed up for any of the screening packs, you will receive your reports via email or on the app. In case you don't receive details about your Phlebotomist or if they do not arrive on time, please write to us at hello@cure.fit.
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  • Can I cancel/reschedule my full body health check-up/diagnostic screening appointment?
  • The appointment can be rescheduled anytime from the app before your slot begins. However, we recommend you cancel the appointment at least 30 mins before your first test slot. 
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  • How can I receive my reports on email again ?
  • You can email your test reports by going to Profile > Medical Records > Diagnostic Tests and selecting the email reports button.
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  • I did not get my reports on email
  • Sometimes, mail providers mistakenly mark the reports email as Spam. Please check the spam folder (or) trigger the reports email again on the app. You can email your test reports by going to Profile > Medical Records > Diagnostic Tests and selecting the email reports button.
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  • What instructions should I follow for my tests?
  • All instructions that have to be followed for your tests will be communicated to you at the time of booking a slot. You will also receive an email covering the instructions.
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  • How can I get a refund for my Full body Health Check /Diagnostic Screening pack ?
  • Only if you have not completed your Full Body health check up/ Diagnostic Screening within 1 year from the purchase date, please write to hello@curefit.com  e.g: If heath check is purchased on 1/10/2019, you can write to us till 1/10/2020. We do not refund any amount for health check ups with a purchase date older than a year.
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  • Can I club two or more sample collection slots
  • - Select any available slot for your bookings. - We will automatically re-schedule them together to your earliest chosen slot. - You will get an sms confirmation for the same atleast 8 hrs before your earliest chosen slot
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